United Way of Bucks County is partnering with PECO for the new PECO Customer Relief Fund, a $10 million initiative to help families manage rising energy costs. Funded by Exelon, PECO’s parent company, the program will provide one-time $500 grants to eligible PECO customers who are struggling to pay their utility bills.
United Way of Bucks County is one of only eight community partners selected to administer this critical funding across the region. The program is crucial to supporting Asset Limited, Income Constrained, Employed (ALICE) households — working families who earn too much to qualify for traditional assistance but still struggle to afford their basic needs.
“ALICE individuals are the backbone of our community – the healthcare workers, childcare providers, and retail associates we rely on every day – and they’re barely getting by,” said Marissa Christie, President & CEO of United Way of Bucks County. “We’re proud to partner with PECO to offer real, tangible relief at a time when so many are facing increased costs and tough choices. This fund is an exceptional complement to our ongoing work for ALICE families: providing early education scholarships, help with transportation, and support at our HELP Center.”
According to David Vahos, PECO President and CEO, the PECO Customer Relief Fund allows the company to provide immediate assistance to customers facing high energy costs while also collaborating with state and local officials on long-term solutions.
“PECO has deep roots in our community and we’re proud to do our part during this challenging time as local families struggle with overall inflation pressures, including energy bills. PECO provides a critical service that keeps our communities safe, healthy and strong,” Vahos said.
How the Program Works
To qualify for a one-time $500 grant, customers must:
- Be a current PECO residential electric and/or gas customer
- Have a past-due balance of $2,000 or less (or can bring it down to $2,000 with a co-payment)
- Have not received this grant before
- Have no theft-of-service charges in the past 12 months
- Have a household income between 151% and 300% of the Federal Poverty Level (FPL)
- For example: A family of four earning between $48,546 and $96,450 may qualify
Customers can visit www.uwbucks.org/pecohelp for more information, including required documents and eligibility details.
To apply, visit www.peco.com/relief. Applications will be accepted through December 2025, or until all funds are distributed.
