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myCOMPASS PA mobile app receives update

Users can now check the balance of SNAP benefits on their EBT card directly on their mobile device

The Department of Human Services announced the launch of myCOMPASS PA 5.0, the latest update to the myCOMPASS PA mobile app. The app offers key features that allow users to complete several case management actions like checking their application and benefit status, uploading requested documents, completing semi-annual renewals and creating a myCOMPASS account. App users need to download the new version to continue to use the app via the Google Play or the Apple App stores.

In this latest update, users are also able to check the balance of Supplemental Nutrition Assistance Program (SNAP) benefits on their electronic benefits transfer (EBT) card directly on their mobile device. Previously, recipients could check their balance only via the COMPASS website or by calling the EBT card vendor, Conduent.

“We are always working to improve our services and make them more convenient for the people who need them. The latest update to the myCOMPASS PA mobile app will allow users to check on important benefits information right from their mobile device,” said DHS Secretary Teresa Miller. “I encourage everyone receiving benefits in PA to download the app and explore these helpful new features.”

In addition to checking their EBT balance, the update also allows users to:

– Report a lost or stolen card
– Review previous EBT transactions
– Request a replacement EBT card
– Change their PIN

Visit dhs.pa.gov for more information.

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