Deneen Geist, of Feasterville, was among 27 company and franchise associates to be awarded the 2020 Henry W. Bloch Excellence in Client Service Award. Geist is an office manager and has been with H&R Block for seven years. She leads six local H&R Block offices in Bucks County, ensuring clients have the support they need and leading and mentoring a team of tax professionals.
The company award is named in honor of the co-founder and honorary chairman of H&R Block. Award winners were selected for living H&R Block’s Purpose, which is to provide help and inspire confidence in clients and communities everywhere, and for demonstrating company behaviors like “Customer-Centric” and “Better Together.” It recognizes H&R Block and Block Advisors tax office associates across the nation for exemplary client service and tax expertise, as well as demonstrating a commitment to solving problems and advocating for clients.
“Each year, the Henry Bloch Excellence in Client Service Awards recognize the best of the best. During an unprecedented pandemic, our 2020 winners also demonstrated extraordinary resilience, expertise and compassion for helping clients access their much-needed refunds,” said Carrece Scott, vice president of U.S. retail, east market, at H&R Block. “Deneen and our other award winners lived the H&R Block Purpose every day while navigating a three-month filing deadline change, among other changes happening in their communities. The care they showed clients and their colleagues sets H&R Block and Block Advisors apart.”