The Pennsylvania Department of Transportation announced that beginning Friday, June 5, additional Driver License and Photo License Centers in yellow phase counties will reopen, adhering to restrictions on work and social interaction set by Gov. Tom Wolf and the Pennsylvania Department of Health.
These re-openings are in addition to those previously announced on May 28.
The Bensalem Driver License Center, 4201 Neshaminy Blvd., Suite 131, Bensalem, will reopen with limited services beginning Friday, June 5.
Hours of operation will be Tuesday through Saturday, from 8:30 a.m. to 4:15 p.m. Wednesday and Thursday between 8:30 and 10:30 a.m. will be designated times for customers 60 years and older.
As the Driver License Centers open, they will offer limited services. Customers will be able to obtain the following services as they plan their visit to a center:
– Commercial Driver License transactions, including renewals, replacements, Medical Examiner’s Certificates, date of proof transactions, Hazardous Material Recertifications and related transactions
– Initial issuance transactions, including out-of-state transfers, permit testing, ID card issuance and related transactions
– Photo license services
– Driver license restoration services that cannot be completed online or via mail
– Medical-related testing
– Non-U.S. citizen transaction processing
For a list of driver license and photo license centers that will be open during the yellow phase, as well as their hours of operation, visit dmv.pa.gov.
Customers who have driver’s skills tests scheduled on or after June 5 at these locations will be able to obtain a driver’s skills test. The skills test has been modified to mitigate potential exposure of PennDOT staff and customers while maintaining the integrity of the testing process.
Customers whose driver’s skills tests were canceled due to the COVID-19 emergency will be given priority in rescheduling skills tests by contacting the PennDOT Driver and Vehicle Services Call Center at 717-412-5300. All other customers will be able to schedule a skills test in the appointment system beginning June 20.
Customers seeking renewal of their non-commercial license or ID should renew online or by mail to avoid an unnecessary visit to the Driver License Center.
In an effort to support social distancing and reduce initial volume and demand at driver license centers, the follow customer services will not be initially available:
– REAL ID applications and transactions, however, pre-verified customers can apply for REAL ID online
– Transactions or services that can be completed online at dmv.pa.gov
Beginning Thursday, June 11, the Langhorne Photo License Center, located at 516 N. Oxford Valley Road, will reopen. The hours of operation will be Monday, Tuesday, Wednesday, Friday and Saturday, from 8:30 a.m. to 4:15 p.m., and Thursdays, from 8:30 a.m. to 6 p.m.
In the reopened center, the following COVID-19 safety protocols will be in place:
– Customers will be prescreened and asked brief questions regarding any potential symptoms of COVID-19
– Customers will be required to wear masks while in the facility
– Seating will be reduced at all Driver License Centers to make social distancing easier to maintain six feet distances between each seat
– The number of customers will be limited to correspond with available counter stations and available seating in the customer waiting area only
– Admittance to the facility will be limited to only the customer requiring service, unless assistance is needed by an accompanying person
– Plexiglass sneeze guards have been installed at each counter to protect customers and employees
– Cleaning protocols have been enhanced to sanitize facilities on an ongoing basis
– Markings on floors have been added to assist with social distancing along with signage to communicate special instructions to customers
As PennDOT reopens driver license and photo license centers, services will be in high demand, and customers should expect longer than normal waits. PennDOT staff will work with each customer when they arrive to plan their visit, with additional staff serving as greeters to screen documents and provide information for a smooth and safe transaction as possible. PennDOT officials said they apologize for this inconvenience and appreciate customers’ understanding during this transition.
Customers may continue to complete various transactions and access multiple resources online at dmv.pa.gov. Driver and vehicle online services are available 24 hours a day, seven days a week, and include driver’s license, photo ID and vehicle registration renewals; driver-history services; changes of address; driver license and vehicle registration restoration letters; ability to pay driver license or vehicle insurance restoration fee; and driver license and photo ID duplicates. There are no additional fees for using online services.
PennDOT will continue to evaluate these processes and will continue to reopen other locations as soon as safely possible. It will continue to communicate any reopenings and changes with the public.
Visit PennDOT.gov for additional information.
